eSIM installed but no internet? Start here
A careful troubleshooting sequence for a travel eSIM that will not connect.
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Setup & troubleshooting
Install a travel eSIM on iPhone or Android, then check your settings if you cannot connect.
Find the setup steps for your phone or work through a connection problem. Keep the instructions supplied with your eSIM alongside these general guides.
How to install a travel eSIM on Android
Follow the setup path for Google Pixel or Samsung Galaxy and review your data line.
Read guideHow to install a travel eSIM on iPhone
Add a travel eSIM, label the line, and review mobile data settings on your iPhone.
Read guidePrepare to install your travel eSIM
A before-departure and arrival checklist for installing and using a travel eSIM.
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